Developing and delivering smart employee communications and coaching that engages teams, inspires action, unlocks potential, motivates change, and builds expertise

Strategic thinkers

Thinking beyond the short-term, focusing on outcomes versus outputs. We help set agendas, clarify objectives, fix processes, and track belief / behavior change.

Expertise & experience

Trusted communications partners and industry pros, with over two decades of experience in internal and external communications across industries, functions, academia and non-profit.

Results-focused

Obsessed with measurement and data-driven insights. We deliver tangible, measurable results for teams and organizations, so you can show a return on your comms investment.

People-driven

Guided by stakeholders and audiences–from the folks on the plant floor to your customers…and everyone in between.

How we L.E.D.E.

The lede of a story may be your only chance to connect with your audience.
It has to be solid, while leaving room to build your story.
That’s how we work at CommsLede: we start with a formal process and customize it to fit your team’s needs. Here’s what that looks like:

Listen

understand and clearly articulate the project’s vision, goals and objectives

Explore

review background material and metrics, conduct research, set benchmarks and identify best practices

Define

define success and measurement, set targets, timing and expectations, & build plan

Execute

oversee and deliver project, track & formally package results, and offer go-forward recommendations

What we deliver

We offer a range of services and provide long- or short-term support on a retainer, quarterly or project basis.

Strategic Planning

align messaging and communications tactics to broader organizational strategy/objectives

Executive Communications

engage, inform and inspire employees around a leader’s vision and goals

Coaching & Development

customized individual or team coaching to raise performance and build capabilities

Employee Engagement

leverage messaging and two-way channels to authentically engage with teams

Change Communications

support change management partners in driving mindset, culture and behavior change

Audits & Assessments

audit current messages, platforms or processes and offer recommendations to increase engagement/efficacy

Comms Tools & Resources

develop standard tools and templates to increase team efficiency and measurement

Why CommsLede

Kristi is an extraordinarily talented communications professional who masterfully balances providing expert strategic counsel with delivering executional excellence. Every project she touches is better – more impactful, more engaging, more focused – as a result of her contributions. Kristi consistently drives hard for results in a way that keeps people at the center of all that she does.
Jessica Graves
Vice President, Global Corporate Communications & Community Impact
Working with Kristi is a partnership and a coaching experience all in one. Her strategic guidance will not only up your game, but also the skills of your team as strategic communicators and storytellers. She quickly became an extension of our team and brought value within the first few weeks. The tools and capability that she brought us in this project will positively impact other projects in the future.
Laura Eigel
Chief Learning Officer
Kristi navigated a complex, matrix environment, untangled several complicated processes and delivered clear communications, all while developing partnerships with critical stakeholders to ensure the right people were included. She’s a functional expert and really drives for business results.
Adrienne Levine
HR and Change Management
Kristi ensured we had a relevant, aligned communications plan, delivered work on time and within budget, and constantly drove for results, which were ultimately achieved. She was a pleasure to work with – a real go-getter. We couldn’t have asked more from an external partner.
Susan Hamel
Senior Director, Global Quality and Standards
I couldn’t have asked for a better business partner. Kristi is passionate about employees and developing creative ways of reaching and engaging them. Her strategy was well-thought-out, her tactics were on-point, and she uses data to increase audience engagement and ROI. She’s quick, insightful, suggests creative, cost-effective solutions and is a pleasure to work with!
Marissa Jarratt
Chief Marketing Officer

What we think

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